Sales Operation Specialist

Sales Operations Specialist

Tacton has an exciting opening for a Sales Operations Specialist to join our Sales Operations team in Stockholm. 

The Sales Operations Specialist is primarily responsible for supporting the sales team in setting up and managing customer orders in various systems, setting up reports and dashboards, and maintaining the CRM database. You will work as the primary link between sales and finance, ensuring process governance is adhered to and data quality is kept in check.

The right person for this position is disciplined and structured while offering a customer-centric approach. You are a fast learner and can work independently. You have a strong sense of ownership and possess the self-confidence to further develop this role at Tacton.

You will be based in our Stockholm headquarter and you will report to the Head of Sales Operations.

Responsibilities

  • Assist in Order Operations activities including, but not limited to:
    • Reviewing sales orders.
    • Working directly with sales reps in structuring deals.
    • Act as the primary link between Sales and Accounts Receivable for order management and invoicing.
    • Understanding and ensuring compliance of internal approval processes.
    • Submitting contracts for customer e-signature (DocuSign).
    • Support with customer license provisioning.
    • Ensure contract templates are kept up to date.
  • Support regional SVPs with regular reporting needs.
  • Ensure data quality in our CRM (Salesforce) including, but not limited to:
    • Opportunity data is up to date for weekly forecast reports.
    • Account information reflects what has been purchased.
  • Provide input to and assist in User Acceptance Testing for CRM and other back-end improvements.
  • Responsible for commission calculations.

Required Skills/Experience

  • 3-5 years’ experience supporting sales or in similar roles. Within SaaS organizations is a plus.
  • Bachelor's Degree in accounting or business administration, or equivalent work experience.
  • Salesforce and DocuSign experience is a plus.
  • Demonstrated ability to address complex problems, develop solutions, and craft recommendations and results into easily digestible messages.
  • Excellent written, verbal, and presentation skills in English. Swedish is a plus.

Who are you?

  • Highly detail-oriented, with the ability to manage a large volume of tasks and responsibilities.
  • Thrives in a fast-paced environment.
  • Able to work and collaborate across global zones.
  • Self-Starter / High Energy / Positive Attitude / Customer Focused

What we offer

Tacton is an innovative company, already the world leader as well as one of the fastest-growing companies in our field – advanced sales and product configuration. We operate globally and have offices in Sweden (Stockholm), Germany (Karlsruhe) USA (Chicago), Japan (Tokyo), and Poland (Warsaw). You will have the opportunity to be part of our team of Collaborative, Engaged, and Courageous colleagues.

As an employee at Tacton, you will have a great chance for development in an organization that values teamwork and promotes individual growth. We offer a truly global and open environment working with the latest technology to solve complex problems in the manufacturing industry. We offer flexible working conditions, and our teamwork is based on knowledge sharing and professional respect.

At Tacton, we believe in our employees. That is why we are proud to be an Equal Opportunity Employer committed to providing an environment that champions diversity. The more inclusive we are, the stronger we will be together.

Most importantly, we have a great time together!

Note due to the summer this recruitment process will take a little bit more time.

Interested? We hope so! Please send your application, including a cover letter. 

Or, know someone who would be a perfect fit? Let them know!

Our winning culture

Our company is founded on innovation, research and collaborative thinking.

The people of Tacton come from many parts of the world, and have joined Tacton with a wide variety of backgrounds and experiences. Together we speak more than 30 languages. We are all different, but have one thing in common - our values - Collaboration, Engaged and Courageous.

Already working at Tacton?

Let’s recruit together and find your next colleague.

email
@tacton.com
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